AI customer feedback for builders.
Building companies-grade AI customer feedback, shipped by people who've done it before.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Records of Building Work, photos and variations organised as the job runs, ready for the code compliance certificate.
Made for New Zealand paperwork.
Every review and survey reply sorted by theme with draft responses ready, so owners see what customers are actually saying each week.
- Restricted work needs an LBP
- Consent first, sign-off after
- The Master Build 10-Year Guarantee
How it works in New Zealand
We find the one workflow costing building companies the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
The two or three things that decide whether this works for building companies.
Builders run multiple sites at once, and the paperwork behind each one grows faster than anyone has time to manage.
Variations, supplier orders, and client updates are the admin layer that determines whether a build stays on schedule.
Small team.
Real systems.
Zero fluff.
What AI customer feedback covers
If we build the right slice first, building companies feel the difference inside the first month.
- Pulls reviews from Google, Facebook, Trade Me, your forms
- Auto-themes complaints and praise into trends
- Alerts you to a bad review before it goes viral
- Drafts public review responses in your voice
- No annual contracts
- No shelfware or licences you do not use
Good questions, answered
Anyone else in this space using AI customer feedback?
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What tools do you build AI customer feedback on?
For AI customer feedback we usually reach for Claude, Google Business API, Trustpilot, Vercel. We're tool-agnostic at heart - we pick what your building company team can actually run after we hand the build over, not what looks good on a vendor sticker.
Can it help with health and safety records?
It can keep them organised. A business must notify WorkSafe of notifiable events and keep those records for at least five years.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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