AI chatbots for cafes and restaurants.
AI chatbots that fits a cafe or restaurant's week, not the other way around.
Rosters that account for 11 public holidays, including Matariki, plus your anniversary day, without a spreadsheet.
Cafes and restaurants need software built around their week, not against it.
Hospitality runs on thin margins where a missed booking, a bad review left unanswered, or a slow roster costs real money.
Reservations, reviews, and rostering are the recurring admin that pulls owners off the floor.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
What AI chatbots actually do
Trained on your business, not Wikipedia. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
How it works in New Zealand
We find the one workflow costing cafes and restaurants the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Handles 60-70% of routine enquiries without human input. For cafes and restaurants, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart. Kiwi Dynamics
Straight answers
Will this run on our own infrastructure?
Yes, where it makes sense. AI chatbots can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, OpenAI, Custom RAG pipelines but the architecture supports your existing platform choices.
What's the realistic outcome for cafes and restaurants?
Handles 60-70% of routine enquiries without human input. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
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