AI booking agent for physiotherapists.

Built for the physiotherapist who's already tried the off-the-shelf option and bounced off it.

Notes, bookings and invoicing prepared by AI, so the physio spends the appointment with the patient.

Definitely not a typical AI agency.

Straight answers, even when the answer is no

One workflow live in weeks, not a programme

Measured in hours back, not slides

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

Made for New Zealand paperwork.

A booking agent that knows the 11 public holidays, including Matariki, plus your anniversary day, so nobody books a job on a day you are shut.

  • 11 public holidays, plus yours
  • Serious breaches get reported
  • Restricted work needs an LBP

The friction physiotherapists hit that other industries don't.

Physio clinics run tight appointment books where a single no-show or late reschedule costs real revenue.

ACC paperwork, rebooking, and treatment plan follow-ups eat the hours physios would rather spend with patients.

How much is the admin really costing you?

Nine hours a week of admin is 468 hours a year. That could drop to about 52.*

*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.

Small team.
Real systems.
Zero fluff.

What you get

Replying inside five minutes is the single biggest lever on whether an enquiry books at all.

  • Replies in seconds on WhatsApp, SMS, Instagram, and Messenger - not the next business day
  • Acknowledges the customer's actual problem before it asks anything, so it never reads like a bot
  • A short question flow that ends in a booking, not an open-ended chat
  • Answers your real questions - pricing, parking, insurance, after-hours - from your own website content
  • No AI theatre
  • No annual contracts

Small crew or big organisation, the busywork is the same :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

Straight answers

Is AI booking agent worth it for a smaller physiotherapist?

Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

What tools do you build AI booking agent on?

For AI booking agent we usually reach for WhatsApp Business API, Twilio, Claude, Cal.com, HubSpot. We're tool-agnostic at heart - we pick what your physiotherapist team can actually run after we hand the build over, not what looks good on a vendor sticker.

Can it keep track of ACC levies?

Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.

Will it work alongside Fergus or Tradify?

We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.

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