AI booking agent for optometrists.
Optometry practices-grade AI booking agent, shipped by people who've done it before.
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Eye test recalls, bookings and patient messages handled automatically, with patient information protected under the Privacy Act 2020.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Knows the New Zealand rules.
A booking agent that knows the 11 public holidays, including Matariki, plus your anniversary day, so nobody books a job on a day you are shut.
- 11 public holidays, plus yours
- Serious breaches get reported
- Health and safety sits with the business
Where optometry practices actually lose hours and dollars.
Optometrists balance eye tests, recalls, and frame sales, with recall reminders often the first thing to slip.
Recall reminders and insurance or funding queries are the recurring admin load behind every optometry front desk.
Small team.
Real systems.
Zero fluff.
What you get
If we build the right slice first, optometry practices feel the difference inside the first month.
- Replies in seconds on WhatsApp, SMS, Instagram, and Messenger - not the next business day
- Acknowledges the customer's actual problem before it asks anything, so it never reads like a bot
- A short question flow that ends in a booking, not an open-ended chat
- Answers your real questions - pricing, parking, insurance, after-hours - from your own website content
- No annual contracts
- No shelfware or licences you do not use
Questions optometry practices ask
What happens if we want to swap a vendor out later?
AI booking agent is built behind a small adapter layer specifically so swapping a model provider or a data source is a one-day job, not a re-architecture. WhatsApp Business API, Twilio, Claude, Cal.com, HubSpot are our defaults, but the build is intentionally portable.
Anyone else in this space using AI booking agent?
Plenty. Replying inside five minutes is the single biggest lever on whether an enquiry books at all. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
What's the realistic timeline for AI booking agent with an optometry practice?
Most optometry practices have their first usable slice in week 5 or 6. We'd rather ship narrow and real than broad and aspirational - your team gets to use the thing well before the engagement is "done".
Can it help with health and safety records?
It can keep them organised. A business must notify WorkSafe of notifiable events and keep those records for at least five years.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
Let's chat
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
Was this helpful?
Thanks, your comment is with our team.