AI agents is overhyped at the macro level and underused at the workflow level. For a NZ optometry practice, that gap is where the actual ROI lives - and where most of our work happens.
AI agents that do work, built around how an optometry practice actually works.
Our goal is to give optometry practices a three-day weekend, so people can spend more time with their families and the people they love :)
What AI agents actually does
Autonomous AI agents that don't just answer - they get things done. They check inventory, draft proposals, file paperwork, and chase quotes while your team focuses on the human work.
- 01 Goal-driven agents that complete multi-step tasks
- 02 Connect to your tools - Xero, HubSpot, Gmail, Slack, your CRM
- 03 Human-in-the-loop checkpoints for anything risky
- 04 Full audit log of every action the agent takes
Built on: Claude Agent SDK OpenAI Agents LangGraph n8n MCP
Without Kiwi Dynamics
With Kiwi Dynamics
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI agents runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for optometry practices first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI agents compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
Optometry practices run their businesses unlike anyone else.
- Optometrists balance eye tests, recalls, and frame sales, with recall reminders often the first thing to slip.
- Recall reminders and insurance or funding queries are the recurring admin load behind every optometry front desk.
How we build AI agents for optometry practices.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for an optometry practice business, so value lands before the build is finished. AI agents that do work.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing optometry practices the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for optometry practices
Replaces 15+ hours of weekly back-office work per agent deployed. For optometry practices, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI agents take to ship for optometry practices?
We aim for a working pilot inside 4-6 weeks - narrow scope, real optometry practices data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI agents engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most optometry practices are surprised how small the first cheque is.
Anyone else in this space using AI agents?
Plenty. Replaces 15+ hours of weekly back-office work per agent deployed. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI agents into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude Agent SDK sits in your account too - we don't operate it from ours.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.