Hotel software, built around how you work.

Custom hotel software for New Zealand hotels and accommodation providers: a web, iOS and Android app built around how your hotel runs, on our own post-trained models where they fit.

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Off-the-shelf software is built for the average hotel. Property management and channel tools manage rooms and rates, but guest messages, housekeeping coordination and review responses are still handled by staff between everything else.

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What we would build for your hotel

A guest messaging assistantPre-arrival questions, requests and late check-outs handled in plain language from your property details and live availability.
A housekeeping appRoom status, priorities and maintenance issues on each attendant’s phone, updated as rooms turn over.
A review response and insight toolReviews answered in your voice and the recurring issues summarised for the manager each week.

What the tool can cover

Guest requests get answered and actioned around the clock without extra desk staff, so reviews improve and the property runs on a schedule instead of a scramble.

Booking, availability and cancellation handling
Guest request logging and routing
Housekeeping and maintenance sync
Room status and turnover tracking
Pre arrival and checkout messaging
Review and feedback request automation

Alongside the software you run today, or instead of it.

Keep Cloudbeds, SiteMinder and RMS and connect the new tool to it, or let the tool take its place when that suits you better.

Talk to us about your tool

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How we build it

Every build is scoped and quoted up front.

Straight answers

Is this off-the-shelf hotel software?

No. We build the tool for your hotel, as a web app and an iOS and Android app, so it follows how you work rather than the average hotel.

Do we have to stop using Cloudbeds, SiteMinder and RMS?

No. The tool can run alongside the software you have today and keep both in step, or replace it when that suits you better. We work that out with you first.

What would you build first?

Usually the guest messaging assistant, because guests expect quick answers at any hour.

Where does the AI come in?

Where it saves real effort: reading documents and photos, turning voice into records, drafting paperwork and flagging what needs a person. We use our own post-trained models where they fit, and a person stays in charge of every decision.

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.