AI that meets the public sector bar

Agencies want the efficiency AI offers but cannot compromise on privacy, data residency or accountability. We build agents that handle citizen enquiries and document work inside your boundary, with the audit trail, residency and human oversight a public body has to be able to stand behind.

A better AI tool for public sector teams, built around how you work.

Off-the-shelf software is built for the average agency. We build a tool around how yours actually works, as a web, iOS and Android app, on our own post-trained models where they fit.

  • An Official Information Act request assistant

    Requests logged, relevant records found across your systems and a response pack drafted for the decision maker, with the statutory timeframe tracked from day one.

  • A citizen enquiry app

    Common questions answered in plain language from your published guidance, with anything that needs a decision routed to the right team with the context attached.

  • A records classification tool

    Documents classified and filed against your records schedule as they are created, so the Public Records Act obligations are met in the flow of work.

Runs alongside the software you have today, like Content Manager and Objective, or takes its place when that suits you better.

Everything included,
nothing bolted on.

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

  • No training on your data, full audit logs
  • Citizen enquiry answering from policy
  • Form, submission and correspondence triage
  • Document classification and routing
  • Information extraction and summarisation
  • NZ data residency in your boundary
  • Human oversight on decisions about people
  • Privacy Act 2020 aware data handling

The build itself, not a proof of concept.

  • Citizen enquiry handling

    Common enquiries answered accurately from your published information and policy, around the clock, with clear escalation to staff for anything that needs a person.

  • Document processing

    Forms, submissions and correspondence read, classified and routed to the right team, with the key details extracted so cases move instead of queuing.

  • Data residency and privacy

    Hosted in New Zealand regions inside your environment, with no training on your data and handling designed around the Privacy Act and your agency policy.

  • Accountability by design

    Every action logged with who, what and when, and a human in the loop on decisions that affect people, so you can review, explain and defend what the system did.

FAQ

In New Zealand regions inside your own environment, with no training on your data. Handling is designed around the Privacy Act 2020 and your agency policy from the start.

No. Every action is logged with who, what and when, and a human stays in the loop on decisions that affect people, so your agency can review, explain and defend what the system did.

It answers common citizen enquiries accurately from your published information around the clock, and reads, classifies and routes forms, submissions and correspondence to the right team, extracting key details so cases move instead of queuing.

Agencies that want the efficiency AI offers but cannot compromise on privacy, data residency or accountability, and need a system their legal and risk teams can actually approve.

Interested in solving your problems with public sector?

Tell us what you are trying to do and we will reply with how we would build it, no obligation.

Please see our Privacy Policy regarding how we handle this information.

Let's chat

Your agency gets faster service and less manual document work without giving an inch on privacy, residency or accountability, in a system your legal and risk teams can approve.

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