Kiwi Dynamics
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Move claims and cover along without the backlog

Claims intake, policy questions and underwriting prep pile up faster than a team can clear them. We build agents that take the details, read the documents and prep the file, so assessors and underwriters spend their time on the calls that need judgement.

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A better AI tool for insurers and brokers, built around how you work.

Off-the-shelf software is built for the average insurance business. We build a tool around how yours actually works, as a web, iOS and Android app, on our own post-trained models where they fit.

  • A claims intake app

    Customers lodge a claim with photos and a short conversation on their phone, and the tool assembles a complete, triaged file before it reaches an assessor.

  • A policy wording assistant

    Staff ask what a policy covers in plain language and get the answer with the exact clause cited, across every wording version you hold.

  • A renewal and remarketing tool

    Upcoming renewals reviewed against claims history and changed circumstances, with client letters and market submissions drafted for the broker.

Runs alongside the software you have today, like Guidewire, WinBEAT and Sunrise, or takes its place when that suits you better.

Talk to us about your tool How we build apps Software for insurers and brokers

Everything included,
nothing bolted on.

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

  • Multi channel claims lodgement
  • Cover verification against the policy
  • Complexity based claim triage
  • Policy wording and schedule search
  • Application and document summarisation
  • Underwriting rule based risk flagging
  • Renewal and information request drafting
  • Fair Insurance Code aware handling

The build itself, not a proof of concept.

  • Claims intake and triage

    A claimant lodges by phone, form or email, an agent captures the full detail, checks the policy covers it and sorts by complexity so straightforward claims move and complex ones reach an assessor with everything in hand.

  • Policy document Q and A

    Staff and customers ask what a policy covers and get a sourced answer straight from the wording and schedule, so nobody misreads an exclusion.

  • Underwriting support

    Applications and supporting documents read and summarised against your underwriting rules, with the risk factors surfaced so an underwriter decides on a clean picture.

  • Renewals and follow up

    Renewal notices, missing information requests and status updates drafted and chased, so files do not stall waiting on one outstanding document.

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FAQ

A claimant lodges by phone, form or email, and the agent captures the full detail, checks the policy actually covers it and sorts the claim by complexity. Straightforward claims move on quickly, complex ones reach an assessor with everything already gathered.

No. It reads applications and documents, summarises them against your underwriting rules and surfaces the risk factors, but the underwriter or assessor makes the actual decision on a clean picture.

Handling is built to be aware of the Fair Insurance Code, so cover verification and claims triage are designed around those obligations rather than working around them.

Renewal notices, missing information requests and status updates get drafted and chased automatically, so files do not stall waiting on one outstanding document.

Interested in solving your problems with insurance services?

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Straightforward claims and cover clear quickly while your specialists focus on the hard files, so turnaround improves and customers are not left waiting on a queue.

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