01
Ticketing support
Refunds, transfers, seating questions and lost ticket requests handled by an agent connected to your ticketing platform, so fans get an answer without waiting on a queue.
Answer every fan without hiring a bigger support team
Capabilities
Everything included, nothing bolted on after the fact.
- Ticketing refunds, transfers and seating queries
- Fan and audience enquiry responses
- Release and content calendar coordination
- Cross channel promo scheduling
- Rider and run sheet tracking
- Vendor and venue confirmation chasing
- Pre show logistics checklists
- Spike handling around releases and show dates
*Every build starts with a fixed-scope conversation, no surprise line items after the fact.
Built on three things we don’t bend on.
Honesty
We tell you what AI can and cannot do, then we ship the part that pays for itself.
Speed
Find the one workflow costing the most, ship it to production, prove the return.
Care
Success is hours given back to people and dollars saved. Never the size of the invoice.
The build itself, not a proof of concept.
02
Fan enquiry handling
General questions about events, releases and access answered instantly from your own information, with anything unusual passed straight to your team.
03
Content and release scheduling
Posting schedules, promo drafts and release reminders coordinated across your channels automatically, so nothing launches late or gets missed in the run up.
04
Talent and vendor coordination
Riders, run sheets and vendor confirmations tracked and chased by an agent that knows the schedule, so the day of the show is not the first time a gap gets noticed.
FAQ
The agent handles ticketing support, fan enquiries and content scheduling at volume, so the busiest weeks around a release do not bury your team in the same questions over and over.
Refunds, transfers, seating questions and lost ticket requests are handled by an agent connected to your ticketing platform, so fans get an answer without waiting on a queue.
No. Posting schedules, promo drafts and release reminders are coordinated across your channels automatically, but your team still creates and approves the content.
Riders, run sheets and vendor confirmations are tracked and chased by an agent that knows the schedule, so the day of the show is not the first time a gap gets noticed.
Talk to us about entertainment
Tell us what you’re trying to do and we’ll reply with how we’d build it, no obligation.
Fan and vendor queries get answered at release speed without extra headcount, so your team spends the busy weeks on the show, not the inbox.
Let’s talk