Cut the reporting load that sits on top of every outage and audit

Generators, lines companies and retailers carry a compliance and reporting load that grows every year, on top of outage response that cannot wait. We build agents that assemble the reports, triage the calls and keep the record straight, so your engineers spend their time on the network instead of the paperwork about it.

A better AI tool for energy companies, built around how you work.

Off-the-shelf software is built for the average energy business. We build a tool around how yours actually works, as a web, iOS and Android app, on our own post-trained models where they fit.

  • An outage communications tool

    Planned and unplanned outage updates drafted from your network and job data, and sent to the affected customers as the situation changes.

  • An asset inspection app

    Inspectors photograph poles, lines and plant, and the tool flags likely defects and writes them into the asset record for an engineer to confirm.

  • A regulatory reporting assistant

    Reliability, fault and asset data assembled into the reports your regulators ask for, with every figure traceable to its source.

Runs alongside the software you have today, like Maximo and SAP, or takes its place when that suits you better.

Everything included,
nothing bolted on.

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

  • Multi-channel outage notifications
  • Commerce Commission and EA return drafting
  • Line and asset defect triage from field photos
  • Customer billing and connection Q&A
  • Planned works communication drafting
  • Incident timeline and root cause documentation
  • Contractor and crew dispatch support
  • Network performance report generation

The build itself, not a proof of concept.

  • Outage communications

    An agent that drafts and sends customer outage updates across SMS, email and your status page the moment a fault is logged, so the call centre is not typing the same update out by hand to every channel.

  • Regulatory reporting

    Commerce Commission and Electricity Authority return data assembled from your existing systems into the required format, drafted and ready for an engineer to check before it goes out.

  • Asset inspection triage

    Photos and voice notes from line crews turned into structured defect records, prioritised against your maintenance rules instead of sitting in an inbox until someone has time.

  • Customer enquiry handling

    Billing, connection and outage questions answered instantly by an agent grounded in your tariffs and network data, with anything unusual routed to a person.

FAQ

The moment a fault is logged, an agent drafts and sends customer updates across SMS, email and your status page, so the call centre is not typing the same update out by hand to every channel.

You need your existing systems and data, and the agent assembles Commerce Commission and Electricity Authority return data from that into the required format, drafted and ready for an engineer to check before it goes out.

Photos and voice notes from line crews get turned into structured defect records, prioritised against your maintenance rules instead of sitting in an inbox until someone has time.

No. Reports are drafted and ready for an engineer to check, not sent unsupervised. The agent takes the assembly work off their plate so they spend their hours on the network instead of the paperwork.

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Outage communications go out the moment they are needed, compliance reporting stops being a monthly scramble, and your engineers spend their hours on the network, not on the paperwork about it.

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