Kiwi Dynamics
Contact us

Keep the service bay full without the front desk drowning

Between booking calls, parts lookups and warranty paperwork, the front desk is often the busiest seat in the workshop and the one with the least time to do it well. We build agents that handle the bookings, chase the parts and draft the warranty claims, so your bays stay full and your service writers stay ahead of the phone.

Start a conversation

A better AI tool for workshops and dealers, built around how you work.

Off-the-shelf software is built for the average workshop. We build a tool around how yours actually works, as a web, iOS and Android app, on our own post-trained models where they fit.

  • A customer booking and update app

    Customers book, approve extra work and see when their car is ready from their phone, with photos from the technician attached.

  • A technician job capture tool

    Findings logged by voice and photo in the bay and turned into a clear job card and quote the front desk can send straight away.

  • A parts and warranty assistant

    Parts looked up against the vehicle and warranty claims drafted from the job record, so claims go in complete the first time.

Runs alongside the software you have today, like Mechanic Desk and Workshop Software, or takes its place when that suits you better.

Talk to us about your tool How we build apps Software for workshops and dealers

Everything included,
nothing bolted on.

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

  • Bay and technician scheduling
  • Parts stock checks and supplier ordering
  • Warranty and manufacturer claim drafting
  • Job card to invoice reconciliation
  • Customer status texts and pickup reminders
  • Declined work follow up and re quoting
  • Vehicle history and service record lookup
  • Courtesy car and loan vehicle tracking

The build itself, not a proof of concept.

  • Service bay scheduling

    Bookings taken by phone or online, matched against bay and technician availability, and confirmed automatically so double bookings and no shows drop off.

  • Parts lookup and ordering

    Agents that check stock, price up the job and place supplier orders against the vehicle and repair details, so technicians are not waiting on the counter.

  • Warranty claim drafting

    Claims assembled from the job card, parts used and labour times, formatted to the manufacturer portal requirements and ready to submit instead of retyped by hand.

  • Customer updates and follow up

    Status texts and pickup reminders sent automatically as the job moves through the bay, with follow up quotes for declined work chased a few weeks later.

Start a conversation

FAQ

Bookings taken by phone or online are matched against bay and technician availability and confirmed automatically, so double bookings and no shows drop off without a service writer juggling a whiteboard.

No. It handles the scheduling, parts lookup and claim drafting in the background, so the front desk stops drowning at 8am, but service writers still run the conversation with the customer.

Claims are assembled from the job card, parts used and labour times, formatted to the manufacturer portal requirements and ready to submit instead of retyped by hand.

Status texts and pickup reminders go out automatically as the job moves through the bay, and follow up quotes for declined work get chased a few weeks later instead of forgotten.

Interested in solving your problems with automotive?

Tell us what you are trying to do and we will reply with how we would build it, no obligation.

Sending this costs nothing and commits you to nothing, no obligation. Please see our Privacy Policy regarding how we handle this information.

Let's chat

The scheduling and paperwork run in the background off the job card, so bays stay booked, claims go in on time and the front desk stops drowning at 8am.

Start a conversation

Was this helpful?