AI chatbots in Whangārei.
AI chatbots that lives in your stack, not on a vendor's roadmap. Shipped from Northland.
Whangārei, up close.
Northport at Marsden Point is New Zealand's northernmost deep-water port and mostly exports logs, woodchip and timber, while Channel Infrastructure's Marsden Point terminal imports fuel for Auckland and Northland.
Auckland and Northland make up about 40 per cent of New Zealand's fuel demand, supplied through the Marsden Point terminal.
Whangārei moves timber out and fuel in through Marsden Point. We automate the dispatch records, contractor paperwork and invoicing for the firms that keep it running.
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
What AI chatbots actually do
Trained on your business, not Wikipedia. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Less admin.
More weekend.
No theatre.
What you get
We'd call the engagement a success when Whangārei teams are using the system without thinking about us.
- Trained on your documents, FAQs, and past tickets
- Books appointments, takes deposits, qualifies leads
- Live hand-off to a human when needed
- Daily quality reports so you stay in control
- No shelfware or licences you do not use
- No annual contracts
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Questions Whangārei businesses ask
Is AI chatbots worth it for a smaller Whangārei?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Anyone else in this space using AI chatbots?
Plenty. Handles 60-70% of routine enquiries without human input. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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