Manawatū-Whanganui · Applied AI

Built and supported here – the way a Whanganui business would actually use it.

We've worked with enough operators in Whanganui to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI call summaries project is sit with your team for a day before we propose anything.

What AI call summaries actually does

Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.

  • 01 Auto-summary into your CRM after every call
  • 02 Coaching scorecards for sales and support reps
  • 03 Detects compliance phrases (or missing ones)
  • 04 Searchable archive – find the call that mentioned X

Built on: Twilio AssemblyAI Claude Vercel

Manawatū-Whanganui

What's different about doing this work in Whanganui.

  • Whanganui blends creative scene, river-led tourism, and steady local trades – AI here helps small operators run lighter and reach further.
  • Tourism, creative industries, and a growing remote-work population. AI tools that scale a small team's reach without enterprise overhead win.

We work with teams across Whanganui: Whanganui CBD · Castlecliff · Aramoho · Marton · Bulls.

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How we build AI call summaries for a Whanganui team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Whanganui business, so value lands before the build is finished. AI call notes + coaching.

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The outcome for Whanganui teams

We'd call the engagement a success when Whanganui teams are using the system without thinking about us. Sales coaching scales to every rep without doubling manager time.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Kiwi Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Kiwi Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

Questions

FAQ

When does AI call summaries actually pay back?

Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Whanganui – so the savings start landing before the rest of the build is finished.

How do you price AI call summaries engagements?

Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Whanganui businesses are surprised how small the first cheque is.

Can you walk us through a comparable build?

Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Sales coaching scales to every rep without doubling manager time.

Will this run on our own infrastructure?

Yes, where it makes sense. AI call summaries can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Twilio, AssemblyAI, Claude, Vercel but the architecture supports your existing platform choices.

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Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.