Most of our Whakatāne engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI call summaries is then designed against the detail, not the shape.
Bay of Plenty · Applied AI
For Whakatāne operators who want a working pilot in weeks, not a year-long programme.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive – find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Without Kiwi Dynamics
With Kiwi Dynamics
Bay of Plenty
The Whakatāne context, plainly.
- Eastern Bay of Plenty runs on horticulture, aquaculture, and Māori-led enterprise – AI here works when it respects relationships first.
- Kiwifruit, aquaculture, marine tourism, and a strong iwi economy. AI tools that work offline and bilingually find their home here.
We work with teams across Whakatāne: Whakatāne · Ōhope · Kawerau · Edgecumbe · Murupara · Ōpōtiki.
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How we build AI call summaries for a Whakatāne team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Whakatāne business, so value lands before the build is finished. AI call notes + coaching.
Talk to usThe outcome for Whakatāne teams
The shape of the result for Whakatāne teams: Sales coaching scales to every rep without doubling manager time. Built on Twilio, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
What's a typical engagement length for Whakatāne businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Anyone else in this space using AI call summaries?
Plenty. Sales coaching scales to every rep without doubling manager time. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Can you work with our existing systems?
Yes. The default AI call summaries stack we reach for is Twilio, AssemblyAI, Claude, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.