Wellington · Applied AI

AI personalised CX – wired into a Wellington workflow, not bolted on the side.

Wellington sits in a regional context that genuinely changes the build. Connectivity assumptions, the rhythm of the working week, the proximity of your team to your customers – none of those are details our default AI personalisation template would catch.

What AI personalisation actually does

Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

Wellington

Our field notes from Wellington builds.

  • Wellington runs on policy, tech, and tight talent pools. AI here is about scaling expertise – not replacing it.
  • From central-government contractors to Kilbirnie tradies, Wellington teams want AI that respects security, privacy, and a healthy scepticism. We build accordingly.

We work with teams across Wellington: Te Aro · Thorndon · Newtown · Kilbirnie · Karori · Johnsonville · Petone · Lower Hutt.

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How we build AI personalisation for a Wellington team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Wellington business, so value lands before the build is finished. AI personalised CX.

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The outcome for Wellington teams

The shape of the result for Wellington teams: Conversion lift of 18-32% over generic site experiences. Built on Claude, hardened with the rest of the stack as it scales.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Kiwi Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Kiwi Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

Questions

FAQ

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

Is AI personalisation worth it for a smaller Wellington?

Often, yes – and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.

Do you have proof this works for Wellington businesses?

Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.

What tools do you build AI personalisation on?

For AI personalisation we usually reach for Claude, Vercel Edge, Postgres, Klaviyo. We're tool-agnostic at heart – we pick what your Wellington team can actually run after we hand the build over, not what looks good on a vendor sticker.

Twenty minutes, your call.

You describe what's broken. We'll tell you what we'd actually do about it.

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Talk to us about this

Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.