AI personalisation in Wellington.

AI personalised CX - wired into a Wellington workflow, not bolted on the side.

From one-person trades to national organisations, we find the hours :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

Wellington runs on government, tech and screen, and most of that work runs on documents. We build AI that reads, drafts and files them, on New Zealand infrastructure.

How it works in Wellington

We find the one workflow costing Wellington businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.

Definitely not a typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

Business in Wellington.

Wellington is home to New Zealand's public sector, which makes up 17 per cent of the city's workforce, alongside tech and fintech, gaming, screen, and food and beverage.

Wellington is a UNESCO City of Film, known for its post-production work. Wellington Anniversary Day falls on on or near 22 January.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. With the right workflow automated, nine hours of admin a week could drop to about one.*

*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.

One workflow.
In production.
In weeks.

What AI personalisation covers

The shape of the result for Wellington teams: Conversion lift of 18-32% over generic site experiences.

  • Per-customer recommendations across web and email
  • Dynamic landing pages tailored to traffic source
  • Lifecycle messaging triggered by real behaviour
  • GDPR + NZ Privacy Act compliant by default
  • No annual contracts
  • No AI theatre

Straight answers

Do you have proof this works for Wellington businesses?

Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.

Is AI personalisation worth it for a smaller Wellington?

Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

Does it keep up with KiwiSaver changes?

It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.

What does the Privacy Act 2020 mean for AI?

The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.

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