AI personalisation in Wellington.
AI personalised CX – wired into a Wellington workflow, not bolted on the side.
What this is
AI personalised CX
Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
Conversion lift of 18-32% over generic site experiences.
How it helps your Wellington team
What you actually get.
- Per-customer recommendations across web and email
- Dynamic landing pages tailored to traffic source
- Lifecycle messaging triggered by real behaviour
- GDPR + NZ Privacy Act compliant by default
Wellington sits in a regional context that genuinely changes the build. Connectivity assumptions, the rhythm of the working week, the proximity of your team to your customers – none of those are details our default AI personalisation template would catch.
The shape of the result for Wellington teams: Conversion lift of 18-32% over generic site experiences. Built on Claude, hardened with the rest of the stack as it scales.
Our field notes from Wellington builds.
From central-government contractors to Kilbirnie tradies, Wellington teams want AI that respects security, privacy, and a healthy scepticism. We build accordingly.
We work with teams in
What we build
AI personalisation, tailored to Wellington businesses.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Common questions
Before you book the call.
How quickly can we see something running? +
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Is AI personalisation worth it for a smaller Wellington? +
Often, yes – and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Do you have proof this works for Wellington businesses? +
Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.
What tools do you build AI personalisation on? +
For AI personalisation we usually reach for Claude, Vercel Edge, Postgres, Klaviyo. We're tool-agnostic at heart – we pick what your Wellington team can actually run after we hand the build over, not what looks good on a vendor sticker.
Twenty minutes, your call.
You describe what's broken. We'll tell you what we'd actually do about it.
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