AI chatbots in Wellington.
AI customer support, built for businesses operating in Wellington.
What this is
AI customer support
Trained on your business, not Wikipedia. AI assistants that answer pricing, hours, availability, bookings – and escalate cleanly when the customer needs a human.
Handles 60-70% of routine enquiries without human input.
How it helps your Wellington team
What you actually get.
- Trained on your documents, FAQs, and past tickets
- Books appointments, takes deposits, qualifies leads
- Live hand-off to a human when needed
- Daily quality reports so you stay in control
We've worked with enough operators in Wellington to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI chatbots project is sit with your team for a day before we propose anything.
The shape of the result for Wellington teams: Handles 60-70% of routine enquiries without human input. Built on Claude, hardened with the rest of the stack as it scales.
Why Wellington businesses are a fit for this.
From central-government contractors to Kilbirnie tradies, Wellington teams want AI that respects security, privacy, and a healthy scepticism. We build accordingly.
We work with teams in
What we build
AI chatbots, tailored to Wellington businesses.
- 01 Trained on your documents, FAQs, and past tickets
- 02 Books appointments, takes deposits, qualifies leads
- 03 Live hand-off to a human when needed
- 04 Daily quality reports so you stay in control
Common questions
Before you book the call.
When does AI chatbots actually pay back? +
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Wellington – so the savings start landing before the rest of the build is finished.
How do you price AI chatbots engagements? +
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Wellington businesses are surprised how small the first cheque is.
Can you walk us through a comparable build? +
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Handles 60-70% of routine enquiries without human input.
Will this run on our own infrastructure? +
Yes, where it makes sense. AI chatbots can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, OpenAI, Custom RAG pipelines but the architecture supports your existing platform choices.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
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