AI call summaries in Wellington.
AI call notes + coaching – wired into a Wellington workflow, not bolted on the side.
What this is
AI call notes + coaching
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
Sales coaching scales to every rep without doubling manager time.
How it helps your Wellington team
What you actually get.
- Auto-summary into your CRM after every call
- Coaching scorecards for sales and support reps
- Detects compliance phrases (or missing ones)
- Searchable archive – find the call that mentioned X
Wellington businesses don't need another generic AI pitch. AI call summaries only earns its keep when it's built around the workflow you actually run on a wet Tuesday, and that's how we scope every engagement we take on in Wellington.
We'd call the engagement a success when Wellington teams are using the system without thinking about us. Sales coaching scales to every rep without doubling manager time.
Our field notes from Wellington builds.
From central-government contractors to Kilbirnie tradies, Wellington teams want AI that respects security, privacy, and a healthy scepticism. We build accordingly.
We work with teams in
What we build
AI call summaries, tailored to Wellington businesses.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive – find the call that mentioned X
Common questions
Before you book the call.
How fast could we have AI call summaries in production? +
Eight to ten weeks for most Wellington businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
What's the smallest engagement you'd take on? +
A two-week paid discovery for Wellington businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Can you walk us through a comparable build? +
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Sales coaching scales to every rep without doubling manager time.
What if our Wellington doesn't have any data ready? +
Most don't. Getting the data into shape – ingestion, cleaning, the lightweight contracts you need before any model is useful – is part of the engagement. For AI call summaries specifically, we typically run that work on Twilio, AssemblyAI, Claude, Vercel and assume messy starting conditions from day one.
One reply, one direction.
We don't run sequences or follow-up automation. One useful answer, one decision on your side.
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