The reason we take on work in Wānaka is that the businesses here tend to be sharper about what they want than the brief lets on. AI email triage for a Wānaka team almost always ends up looking different to AI email triage for a downtown Auckland one.
AI email triage designed around the way a Wānaka team actually runs.
Our goal is to give Wānaka businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI email triage runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Wānaka businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI email triage compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
The pattern across Wānaka engagements we've shipped.
- Wānaka has the boom-and-shoulder rhythm of a lifestyle town - AI here helps small teams handle big seasonal swings without burning out.
- Tourism, hospitality, lifestyle property, and trades feeding constant builds. AI shines when it lets a small operator look like a big one.
We work with teams across Wānaka: Wānaka township · Albert Town · Hāwea · Cardrona · Lake Hāwea.
Talk to us about this →How we build AI email triage for a Wānaka team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Wānaka business, so value lands before the build is finished. AI inbox manager.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Wānaka businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Wānaka teams
The shape of the result for Wānaka teams: Inbox time cut from 2 hours/day to under 30 minutes. Built on Claude, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How fast could we have AI email triage in production?
Eight to ten weeks for most Wānaka businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
What's the smallest engagement you'd take on?
A two-week paid discovery for Wānaka businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Has this actually shipped for a real Wānaka?
Yes. Inbox time cut from 2 hours/day to under 30 minutes. We'll share comparable engagements on the call.
What if our Wānaka doesn't have any data ready?
Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI email triage specifically, we typically run that work on Claude, Gmail API, Microsoft Graph, Vercel and assume messy starting conditions from day one.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.