AI customer feedback in Wānaka.
For Wānaka operators who want a working pilot in weeks, not a year-long programme.
What this is
AI review and feedback
Every Google review, NPS survey, support ticket, and social mention pulled into one place – themed, scored, and ranked by impact. You finally see what customers actually complain about.
Star ratings up ~0.4 in 90 days from faster, on-brand responses.
How it helps your Wānaka team
What you actually get.
- Pulls reviews from Google, Facebook, Trade Me, your forms
- Auto-themes complaints and praise into trends
- Alerts you to a bad review before it goes viral
- Drafts public review responses in your voice
Most of our Wānaka engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI customer feedback is then designed against the detail, not the shape.
Star ratings up ~0.4 in 90 days from faster, on-brand responses. For Wānaka teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Where Wānaka operators actually lose hours.
Tourism, hospitality, lifestyle property, and trades feeding constant builds. AI shines when it lets a small operator look like a big one.
We work with teams in
What we build
AI customer feedback, tailored to Wānaka businesses.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Common questions
Before you book the call.
What's a typical engagement length for Wānaka businesses? +
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price? +
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Do you have proof this works for Wānaka businesses? +
Direct case study: Star ratings up ~0.4 in 90 days from faster, on-brand responses. Happy to walk you through full numbers on a call.
Can you work with our existing systems? +
Yes. The default AI customer feedback stack we reach for is Claude, Google Business API, Trustpilot, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
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