Kiwi Dynamics

Auckland · Applied AI

AI personalised CX, built for businesses operating in Waiheke Island.

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We've worked with enough operators in Waiheke Island to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI personalisation project is sit with your team for a day before we propose anything.

What AI personalisation actually does

Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

Auckland

The Waiheke Island context, plainly.

  • Waiheke is wine, hospitality, and high-touch tourism – AI here handles the spike when the ferry lands.
  • Cellar doors, restaurants, accommodation, and the trades that maintain it all. AI tools that handle bookings and reviews quietly are gold.

We work with teams across Waiheke Island: Oneroa · Onetangi · Palm Beach · Surfdale · Ostend.

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How we build AI personalisation for a Waiheke Island team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Waiheke Island business, so value lands before the build is finished. AI personalised CX.

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The outcome for Waiheke Island teams

We'd call the engagement a success when Waiheke Island teams are using the system without thinking about us. Conversion lift of 18-32% over generic site experiences.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Kiwi Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Kiwi Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

Questions

FAQ

When does AI personalisation actually pay back?

Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Waiheke Island – so the savings start landing before the rest of the build is finished.

Do you do hourly billing or fixed price?

Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.

What's the realistic outcome for Waiheke Island businesses?

Conversion lift of 18-32% over generic site experiences. We don't promise tenfold lifts because we don't see them outside of marketing decks.

Will this run on our own infrastructure?

Yes, where it makes sense. AI personalisation can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Vercel Edge, Postgres, Klaviyo but the architecture supports your existing platform choices.

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Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.