AI email triage in Timaru.
Built and supported here - the way a Timaru business would actually use it.
Timaru processes dairy, meat, vegetables and beer for export through PrimePort. We automate the shift rosters, supplier paperwork and reporting those plants run on.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Knows the New Zealand rules.
Emails sorted by urgency, with IRD, ACC and council letters flagged first, so the ones with deadlines never get buried.
- ACC levies set by industry
- Payday filing, every payday
- 11 public holidays, plus yours
Small team.
Real systems.
Zero fluff.
What you get
If we build the right slice first, Timaru teams feel the difference inside the first month.
- Drafts replies in your tone, ready to send
- Auto-files attachments to the right job folder
- Detects complaints and pings the right person
- Weekly digest of what was handled while you slept
- No annual contracts
- No AI theatre
Timaru, up close.
Food and fibre drive South Canterbury, and PrimePort handled $1.1 billion of exports in 2021, 99 per cent of them food and fibre products.
Fonterra's Clandeboye dairy factory and McCain's food processing plant are both in the district. Dominion Day (South Canterbury Anniversary) falls on the fourth Monday in September.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
When does AI email triage actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Timaru - so the savings start landing before the rest of the build is finished.
Will this run on our own infrastructure?
Yes, where it makes sense. AI email triage can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Gmail API, Microsoft Graph, Vercel but the architecture supports your existing platform choices.
Anyone else in this space using AI email triage?
Plenty. Inbox time cut from 2 hours/day to under 30 minutes. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Does it keep up with KiwiSaver changes?
It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Talk to us about AI email triage
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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