AI chatbots in Timaru.
AI chatbots that lives in your stack, not on a vendor's roadmap. Shipped from Canterbury.
Timaru processes dairy, meat, vegetables and beer for export through PrimePort. We automate the shift rosters, supplier paperwork and reporting those plants run on.
Knows the New Zealand rules.
Answers customer questions in plain New Zealand English from your own policies and prices, and hands anything tricky to a person.
- An annual return every year
- ACC levies set by industry
- Holidays Act until August 2028
The shape of the result for Timaru teams: Handles 60-70% of routine enquiries without human input. Built on Claude, hardened with the rest of the stack as it scales. Kiwi Dynamics
What Timaru runs on.
Food and fibre drive South Canterbury, and PrimePort handled $1.1 billion of exports in 2021, 99 per cent of them food and fibre products.
Fonterra's Clandeboye dairy factory and McCain's food processing plant are both in the district. Dominion Day (South Canterbury Anniversary) falls on the fourth Monday in September.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
How fast could we have AI chatbots in production?
Eight to ten weeks for most Timaru businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
What's the smallest engagement you'd take on?
A two-week paid discovery for Timaru businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What if our Timaru doesn't have any data ready?
Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI chatbots specifically, we typically run that work on Claude, OpenAI, Custom RAG pipelines and assume messy starting conditions from day one.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
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