AI chatbots in Tauranga.
AI customer support, built for businesses operating in Tauranga.
Tauranga ships the forestry, kiwifruit and dairy that fill New Zealand's export vessels. We automate the logistics paperwork, packhouse rosters and invoicing behind every container.
Tauranga, up close.
The Port of Tauranga is New Zealand's largest export port, and forestry, kiwifruit and dairy make up almost 75 per cent of its exports.
Most of New Zealand's kiwifruit crop is exported through the Port of Tauranga. Kiwifruit picking and packhouse work run from about March to mid-June.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
How the work runs
We find the one workflow costing Tauranga businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
What AI chatbots actually do
Trained on your business, not Wikipedia. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
If we build the right slice first, Tauranga teams feel the difference inside the first month. Handles 60-70% of routine enquiries without human input. Kiwi Dynamics
Straight answers
Can you work with our existing systems?
Yes. The default AI chatbots stack we reach for is Claude, OpenAI, Custom RAG pipelines, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's a typical engagement length for Tauranga businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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