AI knowledge base in Taupō.
Built and supported here - the way a Taupō business would actually use it.
Taupō businesses serve visitors all year, from lake cruises to forest trails. We automate bookings, reviews and staff scheduling so owners are not answering enquiries at midnight.
Built around how New Zealand works.
Policies, job manuals and compliance records in one place staff can ask, including Records of Building Work for restricted work.
- Restricted work needs an LBP
- What the Privacy Commissioner expects
- ACC levies set by industry
How it works in Taupō
We find the one workflow costing Taupō businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Small crew or big organisation, the busywork is the same :)
The questions a public sector buyer asks, answered up front: privacy impact, the NZISM, where the data lives and how an algorithm is held to account.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
One workflow.
In production.
In weeks.
What AI knowledge base covers
What changes for Taupō teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- Answers with citations back to source documents
- Permission-aware - staff only see what they should
- Detects stale docs and prompts owners to update
- No AI theatre
- No annual contracts
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
What Taupō runs on.
Taupō is a visitor region built around Lake Taupō, the largest freshwater lake in Australasia, with geothermal power stations generating electricity across the area.
Lake Taupō is the largest freshwater lake in Australasia.
Good questions, answered
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Do you have proof this works for Taupō businesses?
Direct case study: New staff get to productive 3x faster - less senior-team interruption. Happy to walk you through full numbers on a call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
Talk to us about AI knowledge base
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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