AI call summaries in Taupō.
AI call summaries that lives in your stack, not on a vendor's roadmap. Shipped from Waikato.
What AI call summaries actually do
Every customer call recorded, transcribed, summarised, and coached. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Taupō businesses serve visitors all year, from lake cruises to forest trails. We automate bookings, reviews and staff scheduling so owners are not answering enquiries at midnight.
Business in Taupō.
Taupō is a visitor region built around Lake Taupō, the largest freshwater lake in Australasia, with geothermal power stations generating electricity across the area.
Lake Taupō is the largest freshwater lake in Australasia.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How Kiwi Dynamics works
We find the one workflow costing Taupō businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
The shape of the result for Taupō teams: Sales coaching scales to every rep without doubling manager time. Built on Twilio, hardened with the rest of the stack as it scales. Kiwi Dynamics
Good questions, answered
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What tools do you build AI call summaries on?
For AI call summaries we usually reach for Twilio, AssemblyAI, Claude, Vercel. We're tool-agnostic at heart - we pick what your Taupō team can actually run after we hand the build over, not what looks good on a vendor sticker.
What's the smallest engagement you'd take on?
A two-week paid discovery for Taupō businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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