Voice AI agents in Rotorua.
Built and supported here - the way a Rotorua business would actually use it.
Rotorua runs on forestry, wood processing and one of the country's busiest visitor economies. We build AI that handles bookings, timber orders and the reporting behind both.
What Rotorua runs on.
Rotorua is known for agriculture, forestry and wood processing, geothermal and tourism, and it is one of New Zealand's most-visited cities.
In 2021 Te Uru Rākau New Zealand Forest Service located one of its two headquarters in Rotorua.
Built around how New Zealand works.
Voice agents answer calls, book jobs and take messages after hours and in busy season, so no enquiry ends in voicemail.
- Payday filing, every payday
- KiwiSaver now 3.5 per cent
- GST at 15 per cent
Less admin.
More weekend.
No theatre.
What voice AI agents covers
The shape of the result for Rotorua teams: 42% of after-hours calls now booked without human input.
- Trained on your business hours, services, and pricing
- Books appointments straight into your calendar
- Texts the team for anything urgent
- Full call transcript and audio recorded for QA
- No AI theatre
- No annual contracts
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Who owns the code and the model setup?
You do, on delivery. We deploy voice AI agents into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Vapi sits in your account too - we don't operate it from ours.
How long does voice AI agents take to ship for Rotorua businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Rotorua businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
Talk to us about voice AI agents
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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