AI personalisation in Rotorua.

AI personalised CX, built for businesses operating in Rotorua.

Made for New Zealand paperwork.

Personalised offers timed around school terms, public holidays and the local events your customers actually plan around.

  • Four school terms a year
  • 11 public holidays, plus yours
  • ACC levies set by industry

Rotorua runs on forestry, wood processing and one of the country's busiest visitor economies. We build AI that handles bookings, timber orders and the reporting behind both.

Not your typical AI agency.

Straight answers, even when the answer is no

One workflow live in weeks, not a programme

Measured in hours back, not slides

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

What Rotorua runs on.

Rotorua is known for agriculture, forestry and wood processing, geothermal and tourism, and it is one of New Zealand's most-visited cities.

In 2021 Te Uru Rākau New Zealand Forest Service located one of its two headquarters in Rotorua.

Small team.
Real systems.
Zero fluff.

What you get

Conversion lift of 18-32% over generic site experiences.

  • Per-customer recommendations across web and email
  • Dynamic landing pages tailored to traffic source
  • Lifecycle messaging triggered by real behaviour
  • GDPR + NZ Privacy Act compliant by default
  • No AI theatre
  • No shelfware or licences you do not use

From one-person trades to national organisations, we find the hours :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

Already buried in admin? We'll sort the first workflow for you :)

Nine hours a week of admin is 468 hours a year. That could drop to about 52.*

*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.

Questions Rotorua businesses ask

How do you price AI personalisation engagements?

Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Rotorua businesses are surprised how small the first cheque is.

When does AI personalisation actually pay back?

Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Rotorua - so the savings start landing before the rest of the build is finished.

Will this run on our own infrastructure?

Yes, where it makes sense. AI personalisation can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Vercel Edge, Postgres, Klaviyo but the architecture supports your existing platform choices.

Can it remind us about the annual return?

Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.

Can it keep track of ACC levies?

Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.

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