Rotorua businesses don't need another generic AI pitch. AI knowledge base only earns its keep when it's built around the workflow you actually run on a wet Tuesday, and that's how we scope every engagement we take on in Bay of Plenty.
Bay of Plenty · Applied AI
AI knowledge base that lives in your stack, not on a vendor's roadmap. Shipped from Bay of Plenty.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads – your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware – staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Bay of Plenty
Our field notes from Rotorua builds.
- Rotorua is forestry, tourism, and a strong Māori-led economy – AI here works hardest when it respects relationships first.
- From iwi-owned enterprises to international tour operators, Rotorua businesses want AI that handles peaks without flattening the manaakitanga.
We work with teams across Rotorua: CBD · Ngongotaha · Lake Tarawera · Reporoa · Tokoroa.
Talk to us about this →How we build AI knowledge base for a Rotorua team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Rotorua business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Rotorua teams
New staff get to productive 3x faster – less senior-team interruption. For Rotorua teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What's the smallest engagement you'd take on?
A two-week paid discovery for Rotorua businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What's the realistic outcome for Rotorua businesses?
New staff get to productive 3x faster – less senior-team interruption. We don't promise tenfold lifts because we don't see them outside of marketing decks.
What tools do you build AI knowledge base on?
For AI knowledge base we usually reach for Claude, Pinecone, Vercel AI SDK, Postgres, MCP. We're tool-agnostic at heart – we pick what your Rotorua team can actually run after we hand the build over, not what looks good on a vendor sticker.
One reply, one direction.
We don't run sequences or follow-up automation. One useful answer, one decision on your side.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.