AI knowledge base in Rotorua.
AI knowledge base that lives in your stack, not on a vendor's roadmap. Shipped from Bay of Plenty.
Rotorua runs on forestry, wood processing and one of the country's busiest visitor economies. We build AI that handles bookings, timber orders and the reporting behind both.
What Rotorua runs on.
Rotorua is known for agriculture, forestry and wood processing, geothermal and tourism, and it is one of New Zealand's most-visited cities.
In 2021 Te Uru Rākau New Zealand Forest Service located one of its two headquarters in Rotorua.
Made for New Zealand paperwork.
Policies, job manuals and compliance records in one place staff can ask, including Records of Building Work for restricted work.
- Restricted work needs an LBP
- Government work is tendered on GETS
- 11 public holidays, plus yours
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Small team.
Real systems.
Zero fluff.
What AI knowledge base covers
New staff get to productive 3x faster - less senior-team interruption.
- Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- Answers with citations back to source documents
- Permission-aware - staff only see what they should
- Detects stale docs and prompts owners to update
- No AI theatre
- No annual contracts
On the tools or running at scale, the admin still eats the week :)
The questions a public sector buyer asks, answered up front: privacy impact, the NZISM, where the data lives and how an algorithm is held to account.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Straight answers
What's the smallest engagement you'd take on?
A two-week paid discovery for Rotorua businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What tools do you build AI knowledge base on?
For AI knowledge base we usually reach for Claude, Pinecone, Vercel AI SDK, Postgres, MCP. We're tool-agnostic at heart - we pick what your Rotorua team can actually run after we hand the build over, not what looks good on a vendor sticker.
What's the realistic outcome for Rotorua businesses?
New staff get to productive 3x faster - less senior-team interruption. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Let's chat
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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