AI for credit counselors who want fewer tabs open, not more.
There's a version of "AI for credit counselors" that gets bought off a shelf and quietly stops getting used inside a month.
0.41% of all Claude.ai conversations map to this kind of work (Anthropic Economic Index, March 2026).
What changes for credit counselors week to week
Credit Counselors sits within Business & Finance, one of the sectors we build production AI for.
- Draft reports, proposals and commentary
- Analyse spreadsheets and statements
- Answer policy questions with sources
- Automate onboarding and reminders
We'd call the engagement a success when Credit Counselors are using the system without thinking about us. 0.41% of all Claude.ai conversations map to this kind of work (Anthropic Economic Index, March 2026) Kiwi Dynamics
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Small crew or big organisation, the busywork is the same :)
The questions a public sector buyer asks, answered up front: privacy impact, the NZISM, where the data lives and how an algorithm is held to account.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
By the numbers
Canada's overall AI usage sits at 4.37x its expected level, with Singapore leading at 5.53x.
Adoption is already well ahead of the curve, and the edge goes to whoever turns it into a concrete workflow first.
Good questions, answered
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. 0.41% of all Claude.ai conversations map to this kind of work (Anthropic Economic Index, March 2026)
What's the smallest engagement you'd take on?
A two-week paid discovery for Credit Counselors that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Does it keep up with KiwiSaver changes?
It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
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