Most of our Queenstown engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI knowledge base is then designed against the detail, not the shape.
Otago · Applied AI
For Queenstown operators who want a working pilot in weeks, not a year-long programme.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads – your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware – staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Without Kiwi Dynamics
With Kiwi Dynamics
Otago
Why Queenstown businesses are a fit for this.
- Queenstown's economy is tourism on rails – peak season is chaos, shoulder season is brutal. AI smooths both.
- Hospitality, accommodation, adventure operators, and a tight labour pool that empties every winter. AI here means coverage when staff can't be hired.
We work with teams across Queenstown: CBD · Frankton · Arrowtown · Jack's Point · Arthurs Point · Wanaka.
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How we build AI knowledge base for a Queenstown team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Queenstown business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Queenstown teams
If we build the right slice first, Queenstown teams feel the difference inside the first month. New staff get to productive 3x faster – less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How long does AI knowledge base take to ship for Queenstown businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Queenstown businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Anyone else in this space using AI knowledge base?
Plenty. New staff get to productive 3x faster – less senior-team interruption. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.