AI knowledge base in Queenstown.
For Queenstown operators who want a working pilot in weeks, not a year-long programme.
Queenstown staffs up for the ski season, then again for summer. We automate rostering, onboarding and guest enquiries so each new season starts without the scramble.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
From one-person trades to national organisations, we find the hours :)
The questions a public sector buyer asks, answered up front: privacy impact, the NZISM, where the data lives and how an algorithm is held to account.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
What Queenstown runs on.
Tourism is the foundation of the Queenstown Lakes economy, and the district hosts far more international visitors per resident than much larger cities.
Coronet Peak and The Remarkables draw skiers from around the world. Winter ski season runs from June, and summer brings adventure tourism, with both peaks needing temporary staff.
Less admin.
More weekend.
No theatre.
What you get
If we build the right slice first, Queenstown teams feel the difference inside the first month.
- Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- Answers with citations back to source documents
- Permission-aware - staff only see what they should
- Detects stale docs and prompts owners to update
- No AI theatre
- No shelfware or licences you do not use
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Questions Queenstown businesses ask
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Anyone else in this space using AI knowledge base?
Plenty. New staff get to productive 3x faster - less senior-team interruption. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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