We've worked with enough operators in Palmerston North to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI knowledge base project is sit with your team for a day before we propose anything.
Manawatū-Whanganui · Applied AI
Built and supported here – the way a Palmerston North business would actually use it.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads – your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware – staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Manawatū-Whanganui
Where Palmerston North operators actually lose hours.
- Palmerston North is a logistics, research, and Defence hub – AI here is about coordinating moving pieces across distances.
- Manawatū agriculture, distribution centres, AgResearch, and the university anchor a steady, practical economy. AI lands well when it respects how things already work.
We work with teams across Palmerston North: CBD · Hokowhitu · Awapuni · Roslyn · Feilding · Ashhurst.
Talk to us about this →How we build AI knowledge base for a Palmerston North team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Palmerston North business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Palmerston North teams
What changes for Palmerston North teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. New staff get to productive 3x faster – less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How long does AI knowledge base take to ship for Palmerston North businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Palmerston North businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Anyone else in this space using AI knowledge base?
Plenty. New staff get to productive 3x faster – less senior-team interruption. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.