AI email triage in Palmerston North.
AI email triage that lives in your stack, not on a vendor's roadmap. Shipped from Manawatū-Whanganui.
Palmerston North moves freight for much of the country and hosts the Linton and Ohakea defence bases. We automate dispatch, bookings and reporting for the firms serving them.
Business in Palmerston North.
The Manawatū economy spans distribution and logistics, construction, manufacturing, agritech and research science, and Palmerston North is home to the Linton and Ohakea defence bases.
Te Utanganui, the central New Zealand distribution hub, connects road, rail, air and sea networks from Palmerston North. Wellington Anniversary Day falls on on or near 22 January.
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What AI email triage covers
What changes for Palmerston North teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Drafts replies in your tone, ready to send
- Auto-files attachments to the right job folder
- Detects complaints and pings the right person
- Weekly digest of what was handled while you slept
- No shelfware or licences you do not use
- No annual contracts
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Straight answers
What if our Palmerston North doesn't have any data ready?
Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI email triage specifically, we typically run that work on Claude, Gmail API, Microsoft Graph, Vercel and assume messy starting conditions from day one.
How fast could we have AI email triage in production?
Eight to ten weeks for most Palmerston North businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
What's the smallest engagement you'd take on?
A two-week paid discovery for Palmerston North businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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