Manawatū-Whanganui · Applied AI

AI call summaries that lives in your stack, not on a vendor's roadmap. Shipped from Manawatū-Whanganui.

The reason we take on work in Palmerston North is that the businesses here tend to be sharper about what they want than the brief lets on. AI call summaries for a Palmerston North team almost always ends up looking different to AI call summaries for a downtown Auckland one.

What AI call summaries actually does

Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.

  • 01 Auto-summary into your CRM after every call
  • 02 Coaching scorecards for sales and support reps
  • 03 Detects compliance phrases (or missing ones)
  • 04 Searchable archive – find the call that mentioned X

Built on: Twilio AssemblyAI Claude Vercel

Manawatū-Whanganui

What we keep seeing in Palmerston North.

  • Palmerston North is a logistics, research, and Defence hub – AI here is about coordinating moving pieces across distances.
  • Manawatū agriculture, distribution centres, AgResearch, and the university anchor a steady, practical economy. AI lands well when it respects how things already work.

We work with teams across Palmerston North: CBD · Hokowhitu · Awapuni · Roslyn · Feilding · Ashhurst.

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How we build AI call summaries for a Palmerston North team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Palmerston North business, so value lands before the build is finished. AI call notes + coaching.

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The outcome for Palmerston North teams

What changes for Palmerston North teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Sales coaching scales to every rep without doubling manager time.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Kiwi Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Kiwi Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

Questions

FAQ

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

What's the smallest engagement you'd take on?

A two-week paid discovery for Palmerston North businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.

What's the realistic outcome for Palmerston North businesses?

Sales coaching scales to every rep without doubling manager time. We don't promise tenfold lifts because we don't see them outside of marketing decks.

What tools do you build AI call summaries on?

For AI call summaries we usually reach for Twilio, AssemblyAI, Claude, Vercel. We're tool-agnostic at heart – we pick what your Palmerston North team can actually run after we hand the build over, not what looks good on a vendor sticker.

One short call.

Tell us what you're trying to fix. We'll come back inside a working day.

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Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.