AI customer feedback in Oamaru.
Built and supported here - the way an Oamaru business would actually use it.
Oamaru services the farms, processors and visitors of the Waitaki. We automate the job cards, stock orders and bookings that keep those small teams stretched.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Built around how New Zealand works.
Every review and survey reply sorted by theme with draft responses ready, so owners see what customers are actually saying each week.
- 11 public holidays, plus yours
- Payday filing, every payday
- Holidays Act until August 2028
Oamaru, up close.
The Waitaki is a farming district at heart, with agriculture and related processing providing 27 per cent of jobs, and Oamaru is its largest business centre.
The blue penguins near Oamaru's port have become a significant visitor attraction.
What changes for Oamaru teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Star ratings up ~0.4 in 90 days from faster, on-brand responses. Kiwi Dynamics
Questions Oamaru businesses ask
Anyone else in this space using AI customer feedback?
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
How long does AI customer feedback take to ship for Oamaru businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Oamaru businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Who owns the code and the model setup?
You do, on delivery. We deploy AI customer feedback into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Is our data kept in New Zealand?
Kiwi Dynamics hosts its own infrastructure in New Zealand, under New Zealand governance. If personal information ever has to go offshore, privacy principle 12 requires comparable protection.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Talk to us about AI customer feedback
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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