The version of AI customer feedback that works for a Oamaru business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
Otago · Applied AI
Built and supported here – the way a Oamaru business would actually use it.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place – themed, scored, and ranked by impact. You finally see what customers actually complain about.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Without Kiwi Dynamics
With Kiwi Dynamics
Otago
The Oamaru context, plainly.
- North Otago blends historic tourism with strong primary industry – AI here is about doing more with the team you can keep.
- Dairy, horticulture, heritage tourism, and a steady local trades sector. AI tools land well when they're practical and quiet.
We work with teams across Oamaru: Oamaru CBD · Weston · Waitaki · Kurow · Hampden.
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How we build AI customer feedback for a Oamaru team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Oamaru business, so value lands before the build is finished. AI review and feedback.
Talk to usThe outcome for Oamaru teams
What changes for Oamaru teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Star ratings up ~0.4 in 90 days from faster, on-brand responses.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How long does AI customer feedback take to ship for Oamaru businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Oamaru businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI customer feedback engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Oamaru businesses are surprised how small the first cheque is.
Anyone else in this space using AI customer feedback?
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI customer feedback into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.