AI customer feedback in Oamaru.
Built and supported here – the way a Oamaru business would actually use it.
What this is
AI review and feedback
Every Google review, NPS survey, support ticket, and social mention pulled into one place – themed, scored, and ranked by impact. You finally see what customers actually complain about.
Star ratings up ~0.4 in 90 days from faster, on-brand responses.
How it helps your Oamaru team
What you actually get.
- Pulls reviews from Google, Facebook, Trade Me, your forms
- Auto-themes complaints and praise into trends
- Alerts you to a bad review before it goes viral
- Drafts public review responses in your voice
The version of AI customer feedback that works for a Oamaru business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
What changes for Oamaru teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Star ratings up ~0.4 in 90 days from faster, on-brand responses.
The Oamaru context, plainly.
Dairy, horticulture, heritage tourism, and a steady local trades sector. AI tools land well when they're practical and quiet.
We work with teams in
What we build
AI customer feedback, tailored to Oamaru businesses.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Common questions
Before you book the call.
How long does AI customer feedback take to ship for Oamaru businesses? +
We aim for a working pilot inside 4-6 weeks – narrow scope, real Oamaru businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI customer feedback engagements? +
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Oamaru businesses are surprised how small the first cheque is.
Anyone else in this space using AI customer feedback? +
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Who owns the code and the model setup? +
You do, on delivery. We deploy AI customer feedback into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
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