AI personalisation in New Plymouth.

AI personalised CX - wired into a New Plymouth workflow, not bolted on the side.

Taranaki runs on dairy, energy and engineering, with one of the highest GDPs per capita in the country. We automate the tenders, timesheets and compliance that slow it down.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. With the right workflow automated, nine hours of admin a week could drop to about one.*

*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.

Less admin.
More weekend.
No theatre.

What AI personalisation covers

We'd call the engagement a success when New Plymouth teams are using the system without thinking about us.

  • Per-customer recommendations across web and email
  • Dynamic landing pages tailored to traffic source
  • Lifecycle messaging triggered by real behaviour
  • GDPR + NZ Privacy Act compliant by default
  • No shelfware or licences you do not use
  • No AI theatre

How the work runs

We find the one workflow costing New Plymouth businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.

From one-person trades to national organisations, we find the hours :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

Business in New Plymouth.

Taranaki has long excelled in energy, engineering, manufacturing, and food and fibre, and dairy and hydrocarbons are the two key commodities driving the regional economy.

Taranaki has one of the highest GDPs per capita in New Zealand. Most New Zealand dairy herds calve in spring, July to September.

An AI agency, minus the theatre.

We say when AI is not the answer

Production first, demo second

You keep the hours, the data and the system

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

Straight answers

How fast could we have AI personalisation in production?

Eight to ten weeks for most New Plymouth businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.

What does AI personalisation cost for a New Plymouth?

Pilots start from a fixed scope priced to land a measurable result inside 6 weeks. Pricing depends on data volume, integration complexity, and whether you need us on managed services afterwards. We'll quote precisely after a 30-minute scoping call.

What if our New Plymouth doesn't have any data ready?

Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI personalisation specifically, we typically run that work on Claude, Vercel Edge, Postgres, Klaviyo and assume messy starting conditions from day one.

Can it keep track of ACC levies?

Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.

Does it keep up with KiwiSaver changes?

It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.

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