AI call summaries in New Plymouth.
AI call summaries that lives in your stack, not on a vendor's roadmap. Shipped from Taranaki.
Knows the New Zealand rules.
Calls summarised into the job or client record, with personal information handled under the Privacy Act 2020.
- Serious breaches get reported
- Consent first, sign-off after
- KiwiSaver now 3.5 per cent
Taranaki runs on dairy, energy and engineering, with one of the highest GDPs per capita in the country. We automate the tenders, timesheets and compliance that slow it down.
What New Plymouth runs on.
Taranaki has long excelled in energy, engineering, manufacturing, and food and fibre, and dairy and hydrocarbons are the two key commodities driving the regional economy.
Taranaki has one of the highest GDPs per capita in New Zealand. Most New Zealand dairy herds calve in spring, July to September.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What you get
If we build the right slice first, New Plymouth teams feel the difference inside the first month.
- Auto-summary into your CRM after every call
- Coaching scorecards for sales and support reps
- Detects compliance phrases (or missing ones)
- Searchable archive - find the call that mentioned X
- No annual contracts
- No shelfware or licences you do not use
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Good questions, answered
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Sales coaching scales to every rep without doubling manager time.
What's the realistic timeline for AI call summaries with a New Plymouth?
Most New Plymouth businesses have their first usable slice in week 5 or 6. We'd rather ship narrow and real than broad and aspirational - your team gets to use the thing well before the engagement is "done".
What happens if we want to swap a vendor out later?
AI call summaries is built behind a small adapter layer specifically so swapping a model provider or a data source is a one-day job, not a re-architecture. Twilio, AssemblyAI, Claude, Vercel are our defaults, but the build is intentionally portable.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Can it keep our building records in order?
Yes. Restricted building work must be done or supervised by a Licensed Building Practitioner, who provides a Record of Building Work, and AI can keep those filed per job.
Talk to us about AI call summaries
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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