We've worked with enough operators in Nelson to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI staff training project is sit with your team for a day before we propose anything.
Built and supported here - the way a Nelson business would actually use it.
Our goal is to give Nelson businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI staff training actually does
Turn your senior team's brain into interactive training. AI-generated lessons, practice scenarios, and on-the-job coaching that scales without burning out your best people.
- 01 Auto-generates training modules from your SOPs
- 02 Voice-based roleplay scenarios for sales and service teams
- 03 Tracks competency and flags refresher needs
- 04 Works offline on site or in the truck
Built on: Claude ElevenLabs Vercel AI SDK Mux Postgres
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI staff training runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Nelson businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI staff training compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
Where Nelson operators actually lose hours.
- Nelson is creative, outdoorsy, and full of clever small businesses - AI here is about giving owner-operators their evenings back.
- Aquaculture, hops, tourism, and a deep creative sector. Nelson teams want tools that fit a smaller crew without enterprise overhead.
We work with teams across Nelson: CBD · Stoke · Tahunanui · Richmond · Motueka · Brightwater.
Talk to us about this →How we build AI staff training for a Nelson team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Nelson business, so value lands before the build is finished. AI training tools.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Nelson businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Nelson teams
What changes for Nelson teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. New-hire ramp-up cut from 12 weeks to 5 - measurable competency, not just attendance.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI staff training take to ship for Nelson businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Nelson businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. New-hire ramp-up cut from 12 weeks to 5 - measurable competency, not just attendance.
Who owns the code and the model setup?
You do, on delivery. We deploy AI staff training into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.