AI chatbots in Nelson.
For Nelson operators who want a working pilot in weeks, not a year-long programme.
What this is
AI customer support
Trained on your business, not Wikipedia. AI assistants that answer pricing, hours, availability, bookings – and escalate cleanly when the customer needs a human.
Handles 60-70% of routine enquiries without human input.
How it helps your Nelson team
What you actually get.
- Trained on your documents, FAQs, and past tickets
- Books appointments, takes deposits, qualifies leads
- Live hand-off to a human when needed
- Daily quality reports so you stay in control
We've worked with enough operators in Nelson to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI chatbots project is sit with your team for a day before we propose anything.
We'd call the engagement a success when Nelson teams are using the system without thinking about us. Handles 60-70% of routine enquiries without human input.
What's different about doing this work in Nelson.
Aquaculture, hops, tourism, and a deep creative sector. Nelson teams want tools that fit a smaller crew without enterprise overhead.
We work with teams in
What we build
AI chatbots, tailored to Nelson businesses.
- 01 Trained on your documents, FAQs, and past tickets
- 02 Books appointments, takes deposits, qualifies leads
- 03 Live hand-off to a human when needed
- 04 Daily quality reports so you stay in control
Common questions
Before you book the call.
What's a typical engagement length for Nelson businesses? +
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price? +
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Anyone else in this space using AI chatbots? +
Plenty. Handles 60-70% of routine enquiries without human input. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Can you work with our existing systems? +
Yes. The default AI chatbots stack we reach for is Claude, OpenAI, Custom RAG pipelines, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
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