The reason we take on work in Napier-Hastings is that the businesses here tend to be sharper about what they want than the brief lets on. AI personalisation for a Napier-Hastings team almost always ends up looking different to AI personalisation for a downtown Auckland one.
Hawke's Bay · Applied AI
AI personalised CX – wired into a Napier-Hastings workflow, not bolted on the side.
What AI personalisation actually does
Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Without Kiwi Dynamics
With Kiwi Dynamics
Hawke's Bay
What we keep seeing in Napier-Hastings.
- Hawke's Bay runs on horticulture, wine, and tourism – three industries with sharp seasonal peaks AI can flatten.
- From orchard ops to cellar door bookings, AI helps Hawke's Bay businesses staff right, forecast right, and chase fewer no-shows.
We work with teams across Napier-Hastings: Napier CBD · Ahuriri · Taradale · Hastings · Havelock North · Flaxmere.
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How we build AI personalisation for a Napier-Hastings team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Napier-Hastings business, so value lands before the build is finished. AI personalised CX.
Talk to usThe outcome for Napier-Hastings teams
We'd call the engagement a success when Napier-Hastings teams are using the system without thinking about us. Conversion lift of 18-32% over generic site experiences.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Is AI personalisation worth it for a smaller Napier-Hastings?
Often, yes – and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Anyone else in this space using AI personalisation?
Plenty. Conversion lift of 18-32% over generic site experiences. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
What tools do you build AI personalisation on?
For AI personalisation we usually reach for Claude, Vercel Edge, Postgres, Klaviyo. We're tool-agnostic at heart – we pick what your Napier-Hastings team can actually run after we hand the build over, not what looks good on a vendor sticker.
One short call.
Tell us what you're trying to fix. We'll come back inside a working day.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.