The version of AI knowledge base that works for a Napier-Hastings business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
Hawke's Bay · Applied AI
For Napier-Hastings operators who want a working pilot in weeks, not a year-long programme.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads – your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware – staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Hawke's Bay
The Napier-Hastings context, plainly.
- Hawke's Bay runs on horticulture, wine, and tourism – three industries with sharp seasonal peaks AI can flatten.
- From orchard ops to cellar door bookings, AI helps Hawke's Bay businesses staff right, forecast right, and chase fewer no-shows.
We work with teams across Napier-Hastings: Napier CBD · Ahuriri · Taradale · Hastings · Havelock North · Flaxmere.
Talk to us about this →How we build AI knowledge base for a Napier-Hastings team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Napier-Hastings business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Napier-Hastings teams
New staff get to productive 3x faster – less senior-team interruption. For Napier-Hastings teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How long does AI knowledge base take to ship for Napier-Hastings businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Napier-Hastings businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Do you have proof this works for Napier-Hastings businesses?
Direct case study: New staff get to productive 3x faster – less senior-team interruption. Happy to walk you through full numbers on a call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.