AI chatbots in Napier-Hastings.
For Napier-Hastings operators who want a working pilot in weeks, not a year-long programme.
What this is
AI customer support
Trained on your business, not Wikipedia. AI assistants that answer pricing, hours, availability, bookings – and escalate cleanly when the customer needs a human.
Handles 60-70% of routine enquiries without human input.
How it helps your Napier-Hastings team
What you actually get.
- Trained on your documents, FAQs, and past tickets
- Books appointments, takes deposits, qualifies leads
- Live hand-off to a human when needed
- Daily quality reports so you stay in control
We've worked with enough operators in Napier-Hastings to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI chatbots project is sit with your team for a day before we propose anything.
If we build the right slice first, Napier-Hastings teams feel the difference inside the first month. Handles 60-70% of routine enquiries without human input.
What's different about doing this work in Napier-Hastings.
From orchard ops to cellar door bookings, AI helps Hawke's Bay businesses staff right, forecast right, and chase fewer no-shows.
We work with teams in
What we build
AI chatbots, tailored to Napier-Hastings businesses.
- 01 Trained on your documents, FAQs, and past tickets
- 02 Books appointments, takes deposits, qualifies leads
- 03 Live hand-off to a human when needed
- 04 Daily quality reports so you stay in control
Common questions
Before you book the call.
What's a typical engagement length for Napier-Hastings businesses? +
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price? +
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's the realistic outcome for Napier-Hastings businesses? +
Handles 60-70% of routine enquiries without human input. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Can you work with our existing systems? +
Yes. The default AI chatbots stack we reach for is Claude, OpenAI, Custom RAG pipelines, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
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