AI call summaries in Napier-Hastings.
AI call summaries that lives in your stack, not on a vendor's roadmap. Shipped from Hawke's Bay.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Hawke's Bay grows more apples, pears and stone fruit than anywhere else in New Zealand. We automate the packing schedules, export paperwork and staff admin behind it.
Made for New Zealand paperwork.
Calls summarised into the job or client record, with personal information handled under the Privacy Act 2020.
- Serious breaches get reported
- ACC levies set by industry
- Payday filing, every payday
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
One workflow.
In production.
In weeks.
What AI call summaries covers
Sales coaching scales to every rep without doubling manager time.
- Auto-summary into your CRM after every call
- Coaching scorecards for sales and support reps
- Detects compliance phrases (or missing ones)
- Searchable archive - find the call that mentioned X
- No AI theatre
- No shelfware or licences you do not use
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
What Napier-Hastings runs on.
Farming, horticulture, wine and tourism are Hawke's Bay's key industries, and the region is the country's largest producer of apples, pears and stone fruit, much of it exported through Napier Port.
Napier Port is the main export port for the east coast of the central North Island. Harvest season brings some of Napier Port's highest export volumes.
Questions Napier-Hastings businesses ask
What tools do you build AI call summaries on?
For AI call summaries we usually reach for Twilio, AssemblyAI, Claude, Vercel. We're tool-agnostic at heart - we pick what your Napier-Hastings team can actually run after we hand the build over, not what looks good on a vendor sticker.
What's the smallest engagement you'd take on?
A two-week paid discovery for Napier-Hastings businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Will quotes and invoices show GST properly?
Yes. GST is 15 per cent on most goods and services in New Zealand, and anything we build that prices work shows it the way your accounts need.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
Let's chat
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
Was this helpful?
Thanks, your comment is with our team.