AI call summaries in Masterton.
AI call summaries that lives in your stack, not on a vendor's roadmap. Shipped from Wairarapa.
What this is
AI call notes + coaching
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
Sales coaching scales to every rep without doubling manager time.
How it helps your Masterton team
What you actually get.
- Auto-summary into your CRM after every call
- Coaching scorecards for sales and support reps
- Detects compliance phrases (or missing ones)
- Searchable archive – find the call that mentioned X
The reason we take on work in Masterton is that the businesses here tend to be sharper about what they want than the brief lets on. AI call summaries for a Masterton team almost always ends up looking different to AI call summaries for a downtown Auckland one.
We'd call the engagement a success when Masterton teams are using the system without thinking about us. Sales coaching scales to every rep without doubling manager time.
Our field notes from Masterton builds.
Sheep and beef, viticulture, and a tourism flow from Wellington commuters. AI tools that respect rural broadband budgets land best.
We work with teams in
What we build
AI call summaries, tailored to Masterton businesses.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive – find the call that mentioned X
Common questions
Before you book the call.
How quickly can we see something running? +
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What's the smallest engagement you'd take on? +
A two-week paid discovery for Masterton businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Anyone else in this space using AI call summaries? +
Plenty. Sales coaching scales to every rep without doubling manager time. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
What tools do you build AI call summaries on? +
For AI call summaries we usually reach for Twilio, AssemblyAI, Claude, Vercel. We're tool-agnostic at heart – we pick what your Masterton team can actually run after we hand the build over, not what looks good on a vendor sticker.
One short call.
Tell us what you're trying to fix. We'll come back inside a working day.
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