AI call summaries in Hamilton.
AI call notes + coaching, built for businesses operating in Hamilton.
Hamilton mixes healthcare, manufacturing and the agritech that turns up at Fieldays every June. We build AI for the admin those businesses still do by hand.
How the work runs
We find the one workflow costing Hamilton businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Business in Hamilton.
Healthcare is Hamilton's largest employment sector at 16 per cent of jobs, alongside manufacturing, logistics, education and tech, and the University of Waikato and Wintec make it a centre of learning and research.
Fieldays at Mystery Creek is the Southern Hemisphere's largest agricultural event. Fieldays runs at Mystery Creek every June.
What AI call summaries actually do
Every customer call recorded, transcribed, summarised, and coached. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Less admin.
More weekend.
No theatre.
What you get
What changes for Hamilton teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Auto-summary into your CRM after every call
- Coaching scorecards for sales and support reps
- Detects compliance phrases (or missing ones)
- Searchable archive - find the call that mentioned X
- No shelfware or licences you do not use
- No AI theatre
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Straight answers
How long does AI call summaries take to ship for Hamilton businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Hamilton businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI call summaries engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Hamilton businesses are surprised how small the first cheque is.
Who owns the code and the model setup?
You do, on delivery. We deploy AI call summaries into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Twilio sits in your account too - we don't operate it from ours.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Talk to us about AI call summaries
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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