The version of AI call summaries that works for a Greymouth business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
West Coast · Applied AI
Built and supported here – the way a Greymouth business would actually use it.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive – find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Without Kiwi Dynamics
With Kiwi Dynamics
West Coast
Why Greymouth businesses are a fit for this.
- The West Coast runs on mining, dairy, fishing, and tourism – AI here is about working efficiently across long, lonely distances.
- Resource industries, hospitality serving tourism flows, and the trades that keep it all running. Tools that work offline matter.
We work with teams across Greymouth: Greymouth · Hokitika · Westport · Reefton · Punakaiki.
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How we build AI call summaries for a Greymouth team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Greymouth business, so value lands before the build is finished. AI call notes + coaching.
Talk to usThe outcome for Greymouth teams
What changes for Greymouth teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Sales coaching scales to every rep without doubling manager time.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
What's a typical engagement length for Greymouth businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's the realistic outcome for Greymouth businesses?
Sales coaching scales to every rep without doubling manager time. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Can you work with our existing systems?
Yes. The default AI call summaries stack we reach for is Twilio, AssemblyAI, Claude, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.