AI call summaries in Greymouth.
Built and supported here - the way a Greymouth business would actually use it.
Mining, dairy and tourism all lean on Greymouth for servicing and supplies. We build AI that handles the job sheets, compliance and invoicing behind that work.
What AI call summaries actually do
Every customer call recorded, transcribed, summarised, and coached. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Business in Greymouth.
Greymouth is the commercial, professional, retail and manufacturing centre of the West Coast, and much of the servicing for coal, gold and aggregate mining is based there.
The Grey District has about 30 per cent of the West Coast's mining employment.
One workflow.
In production.
In weeks.
What you get
What changes for Greymouth teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Auto-summary into your CRM after every call
- Coaching scorecards for sales and support reps
- Detects compliance phrases (or missing ones)
- Searchable archive - find the call that mentioned X
- No shelfware or licences you do not use
- No AI theatre
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
How it works in Greymouth
We find the one workflow costing Greymouth businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Questions Greymouth businesses ask
What's the realistic outcome for Greymouth businesses?
Sales coaching scales to every rep without doubling manager time. We don't promise tenfold lifts because we don't see them outside of marketing decks.
What's a typical engagement length for Greymouth businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
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