AI inbound sales in Dunedin.
Built and supported here - the way a Dunedin business would actually use it.
Dunedin runs on health, education and professional services, where every hour lost to paperwork is an hour away from students, patients and clients. We give it back.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Made for New Zealand paperwork.
Responds to website and phone enquiries in minutes, qualifies them, and books a time with the right person on your team.
- Payday filing, every payday
- GST at 15 per cent
- KiwiSaver now 3.5 per cent
What Dunedin runs on.
Dunedin's economy is led by healthcare and social assistance, education and training, and professional, scientific and technical services, and the University of Otago contributes about 15 per cent of the city's GDP.
The University of Otago supports about 9 per cent of Dunedin's workforce. Otago Anniversary Day falls on on or near 23 March.
One workflow.
In production.
In weeks.
What AI inbound sales covers
The shape of the result for Dunedin teams: An NZ B2B services firm cut average response time from 7 hours to 90 seconds and lifted demo-booked rate by 41%.
- Instant reply on web forms, email, WhatsApp, and Facebook Messenger
- Qualifies budget, timeline, decision-maker before booking a call
- Trained on your actual sales playbook - not a generic chatbot
- Books straight into the right rep's calendar with the right context
- No annual contracts
- No shelfware or licences you do not use
How it works in Dunedin
We find the one workflow costing Dunedin businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Straight answers
Who owns the code and the model setup?
You do, on delivery. We deploy AI inbound sales into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude / GPT-4 for conversation sits in your account too - we don't operate it from ours.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
How long does AI inbound sales take to ship for Dunedin businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Dunedin businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
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