The reason we take on work in Dunedin is that the businesses here tend to be sharper about what they want than the brief lets on. AI receptionist for a Dunedin team almost always ends up looking different to AI receptionist for a downtown Auckland one.
Otago · Applied AI
24/7 AI front desk – wired into a Dunedin workflow, not bolted on the side.
What AI receptionist actually does
A 24/7 AI receptionist that answers calls and chats, books appointments, takes deposits, and routes urgent issues to a real human. Sounds Kiwi. Doesn't fumble names.
- 01 Voice + chat, both trained on your business
- 02 Knows your services, prices, and availability
- 03 Books direct into your calendar – no double-bookings
- 04 After-hours coverage with morning summary email
Built on: Vapi Twilio Claude Cal.com Stripe
Without Kiwi Dynamics
With Kiwi Dynamics
Otago
What we keep seeing in Dunedin.
- Dunedin pairs a strong university research culture with practical southern businesses. AI here means proven tools, not hype.
- Education, health, tech, and a tourism shoulder season that hits hard. AI helps Dunedin teams smooth the peaks and protect the people.
We work with teams across Dunedin: CBD · North Dunedin · South Dunedin · Mosgiel · Port Chalmers · Green Island.
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How we build AI receptionist for a Dunedin team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Dunedin business, so value lands before the build is finished. 24/7 AI front desk.
Talk to usThe outcome for Dunedin teams
If we build the right slice first, Dunedin teams feel the difference inside the first month. Captures the 30-40% of enquiries that used to go to voicemail.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What's the smallest engagement you'd take on?
A two-week paid discovery for Dunedin businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Do you have proof this works for Dunedin businesses?
Direct case study: Captures the 30-40% of enquiries that used to go to voicemail. Happy to walk you through full numbers on a call.
What tools do you build AI receptionist on?
For AI receptionist we usually reach for Vapi, Twilio, Claude, Cal.com, Stripe. We're tool-agnostic at heart – we pick what your Dunedin team can actually run after we hand the build over, not what looks good on a vendor sticker.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.