AI personalisation in Dunedin.
AI personalisation that lives in your stack, not on a vendor's roadmap. Shipped from Otago.
What this is
AI personalised CX
Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
Conversion lift of 18-32% over generic site experiences.
How it helps your Dunedin team
What you actually get.
- Per-customer recommendations across web and email
- Dynamic landing pages tailored to traffic source
- Lifecycle messaging triggered by real behaviour
- GDPR + NZ Privacy Act compliant by default
The reason we take on work in Dunedin is that the businesses here tend to be sharper about what they want than the brief lets on. AI personalisation for a Dunedin team almost always ends up looking different to AI personalisation for a downtown Auckland one.
We'd call the engagement a success when Dunedin teams are using the system without thinking about us. Conversion lift of 18-32% over generic site experiences.
Our field notes from Dunedin builds.
Education, health, tech, and a tourism shoulder season that hits hard. AI helps Dunedin teams smooth the peaks and protect the people.
We work with teams in
What we build
AI personalisation, tailored to Dunedin businesses.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Common questions
Before you book the call.
How quickly can we see something running? +
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Is AI personalisation worth it for a smaller Dunedin? +
Often, yes – and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Do you have proof this works for Dunedin businesses? +
Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.
What tools do you build AI personalisation on? +
For AI personalisation we usually reach for Claude, Vercel Edge, Postgres, Klaviyo. We're tool-agnostic at heart – we pick what your Dunedin team can actually run after we hand the build over, not what looks good on a vendor sticker.